Category

Conversational-AI
Will conversational AI replace Call center

Will Conversational AI Replace Call Centers?

The short answer to the question, “will Conversational AI replace call centers” is no. The more nuanced answer is that it will digitally transform them and radically change them, and that is already happening now....
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whyshouldbusinessesimplementconversationalAI

Why Should a Business Implement Conversational AI?

We shared in an earlier blog that Gartner recently predicted,” by 2025, 50% of enterprises will have devised artificial intelligence (AI) orchestration platforms to operationalize AI, up from fewer than 10% in 2020.”  RPA is...
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what is conversational ai

What is Conversational AI?

Simply stated, Conversational AI is a tool to enable machines, or more appropriately software applications, to interact with humans via language.  That language can be the spoken or written word.  Conversational AI must be able...
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Automative-907x591

3 Ways Automotive Manufacturers Can Drive Performance with AI

Of all the industries that have embraced the new possibilities offered by AI technology, the automotive industry is still a new adopter. While some big companies have already harnessed the power of AI for ground-breaking...
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us-907

How Top Tech Trends Will Transform Insurance

While many insurers have jumped onto tech trends in order to stay competitive in our digitizing world, others are still early in their journey. There are a handful of key tech trends to consider for...
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How Our Own Robots Gave Us Back 306,000 Hours

How Our Own Robots Gave Us Back 306,000 Hours

Automation is here to stay and for companies across industries, that’s a very good thing. One automation company recently shared information about how they automated 306,000 hours of work on an internal basis while growing...
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4 Job Skills that Will Survive the Coming Revolution of Work

4 Job Skills That Will Survive The Coming Revolution of Work

We are living in a time of constant technological advancement, and with rapid change comes the need for people to take stock of the skills that will remain relevant in the workspaces of the future....
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Conversational-AI-Blog

Why Conversational Automation is the Future

As the development of Conversational Automation continues to increase in scale, so too does its importance across a wide variety of industries. However, many companies aren’t prepared for the expected shift towards a wider application...
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Digital-Future

Preparing for the Digital Future: Critical Planning to Ensure the Ability to Compete and Thrive

If there is one thing that the pandemic has shown us, it’s that digital technology is critical. It provides essential connectivity for remote workers, enables offices to operate seamlessly even when they’re not centrally located,...
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Hyper Automation: What It Offers Enterprises and Small Businesses

Hyper Automation: What It Offers Enterprises and Small Businesses

Hyper Automation technology brings a lot to the table and the benefits offered apply not just to enterprise-level companies, but also to small and medium businesses (SMBs).
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